Shipping policy

Shipping

We offer free shipping to all countries currently available at checkout.

Orders are typically processed within 1–2 business days after payment confirmation.

Once your order has been dispatched, delivery typically takes 6–12 business days, depending on your destination.

Please note that delivery times are estimates and may occasionally be affected by factors outside our control, including customs processing, local carrier delays, weather conditions, or periods of unusually high demand.

Once your order has shipped, you will receive a tracking number by email so you can monitor your delivery.

International Orders

International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country.

Unless otherwise stated at checkout, any customs duties, import taxes, or similar charges are the responsibility of the customer.

Delivery Issues

If your tracking information shows that your order has been delivered but you have not received it, please first check with household members, neighbours, your building reception, or the local carrier.

If you still cannot locate your package, contact us at swinglockpro@gmail.com and we will assist you.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has already been shipped.